Server Services & Support

Hardware monitoring through proprietary software or 3rd party application so that any failure that is going to happen in the near future can be resolved beforehand.
Hardware diagnostic report generation and logs management.
Support for Windows Server OS.
New role or feature addition in after working hours.
OS level troubleshooting and resolution.
WSUS (Windows Server Update Services) implementation, configuration and management with group creation for optimal performance of the network.
Timely maintenance of servers for optimal performance.
Network port teaming configuration.
SQL Server installation and configuration.
File Server configuration and management with proper access rights.
Printer sharing services configuration.
IIS (Internet Information Services) Configuration and SSL certificate configuration & mapping.
Windows Firewall Management.
Driver or Software installation support.
Remote Desktop Manager Configuration.

AD roles and features installation and configuration.
Domain & Forest creation and configuration.
PDC (Primary Domain Controller) & BDC (Backup Domain Controller) configuration for redundancy for minimal downtime in case of server failure.
Creating User profile with respective hierarchies to help the organisation locate their colleagues and managers.
Users & Computers management with tree structure configuration.
Domain Group Policy implementation & configuration for per user/group for better & easy management.
User Roles/Permissions assignment with periodic access management audit.
End User device profile configuration or domain change in their respective systems.
Domain/Forest Migration from current AD server to New AD server.
Complete log management, retention and troubleshooting if required

Exchange Server installation, configuration and Management.
AD synchronisation for User Directory configuration.
IIS Website management with SSL certificate installation.
Internal and External DNS server records configuration and management.
Exchange Hybrid configuration to integrate On-Premises server with Microsoft 365 and use both functionalities.
Configuring Rules, Rights, policies, pathways, routes such as Email Investigation, Data Archiving, Manager level email routing features and other such functionalities.
DLP (Data Loss Prevention) policies configuration & Management.
Employee Mailbox offboarding process management.
Creating & configuring DAG (Database Availability Group) for adding multiple Exchange Servers for HA (High Availability) environment.
Configuring Alerts and assigning designated path for resolution.
Installing and Configuring On-Premises SharePoint Server.
Complete log management, retention and troubleshooting if required